Return & Refund Policy

To qualify for return, the clothing must be unworn, unwashed, undamaged, with original tags and packaging intact. Items with obvious wear, stains, altered appearance or missing tags cannot be returned.

Before sending back goods, you must submit a return request to our customer service and get the approved return address. Do not send returns to any address without prior confirmation.

Buyers are responsible for return shipping costs unless the return is caused by our mistakes, such as wrong item shipped, size error or product quality defects.

Once we receive and inspect your returned goods, we will process your refund within 3–5 business days. Refunds will be issued to your original payment account. The original shipping fee is non-refundable unless we are at fault.

Sale items and clearance items are final sale and cannot be returned or exchanged, unless there is a manufacturing defect.

If you receive damaged or defective products, please contact us with clear photos or videos within 48 hours after delivery. We will arrange replacement or refund accordingly.