FAQ

Q: How can I check my order status?
A: Once your order is shipped, we will send a tracking number to your registered email. You can track delivery status online with the tracking link.

Q: The size chart is confusing. How do I choose the right size?
A: Every product page has a detailed size chart. Measure your bust, waist and hip size and compare with the chart. Sizes vary slightly for different styles. Feel free to email us if you need advice.

Q: Can I change my shipping address after I place an order?
A: We can modify the address only before the package is dispatched. Once shipped, address changes are not available. Please contact us immediately if you fill in the wrong address.

Q: My item arrived defective. What should I do?
A: Please send clear photos or videos showing the defect and your order number to our support email within 48 hours of delivery. We will review and arrange refund or replacement.

Q: Can I cancel my order?
A: Order cancellation is allowed before shipment. After the parcel is shipped, you need to submit a return request after receiving it.